Effective Date:
June 12, 2025
Welcome to Dispatches From the Front ("we," "us," "our"). These Terms and Conditions ("Terms") govern your use of our website located at
https://dispatchesfromthefrontmail.com
("Site") and your subscription to our service that delivers authentic historical military letters by mail ("Service"). By accessing or using our Site or subscribing to our Service, you agree to be bound by these Terms.
You must be at least 18 years old to subscribe to our Service or use the Site. By agreeing to these Terms, you represent and warrant that you meet this age requirement.
2.1 Description
Dispatches From the Front offers a subscription service where subscribers receive one authentic historical military letter per month via postal mail for a fee of$30 per month.
2.2 Payment
Subscription fees are billed monthly in advance through the payment method you provide. You authorize us to charge your payment method for recurring subscription fees until you cancel.
2.3 No Refunds
All subscription fees are non-refundable. We do not offer refunds or credits for partial months, missed deliveries, or cancellations.
3.1 Mailing Service
Letters are sent via the United States Postal Service (USPS) or other postal carriers. While we take care to ensure timely mailing, we cannot guarantee delivery dates or times.
3.2 Delivery Issues
We are not responsible for lost, delayed, or damaged mail once the letter has been handed over to the postal service. If you experience delivery issues, please contact us, and we will assist where possible but cannot guarantee replacement letters.
4.1 Cancellation by Subscriber
You may cancel your subscription at any time by sending a cancellation request via email to
or by contacting customer service at 888.645.5166. Cancellation requests must be received at least 5 business days before your next billing date to avoid being charged for the following month.
4.2 Effect of Cancellation
Upon cancellation, your subscription will remain active until the end of the current billing period. After that, you will no longer receive letters or be charged.
4.3 Termination by Us
We reserve the right to suspend or terminate your subscription or access to the Site at our sole discretion, including for violation of these Terms or any applicable law.
You agree not to use the Site or Service for any unlawful purpose or in any way that could damage, disable, or impair the Site or interfere with others’ use.
6.1 Information We Collect
We collect personal information you provide when subscribing, including your name, mailing address, email address, and payment information.
6.2 Use of Information
Your information is used to process payments, send subscription letters, communicate with you, and improve our Service.
6.3 Data Security
We implement reasonable security measures to protect your personal data but cannot guarantee absolute security.
6.4 Sharing Information
We do not sell your personal information. We may share your data with trusted third parties who assist in delivering the Service (e.g., payment processors, mailing services) under confidentiality agreements.
6.5 Your Rights
You may request access to, correction, or deletion of your personal data by contacting us at
All content on the Site, including text, images, logos, and letters, is the property of Dispatches From the Front or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
8.1 No Warranty
The Service and Site are provided "as is" without warranties of any kind, express or implied.
8.2 Limitation of Liability
To the maximum extent permitted by law, Dispatches From the Front shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Service or Site, including lost profits or data.
8.3 Mailing Disclaimer
Because letters are mailed via third-party postal services, we do not guarantee delivery and are not liable for lost, delayed, or damaged mail.
You agree to indemnify and hold harmless Dispatches From the Front, its affiliates, and employees from any claims, damages, liabilities, or expenses arising from your use of the Site or Service or violation of these Terms.
These Terms are governed by the laws of the State of Virginia, USA, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Fairfax, Virginia
We may update these Terms from time to time. We will notify you of material changes by email or via the Site. Continued use of the Service after changes constitutes acceptance of the new Terms.
If you have any questions or concerns about these Terms, please contact us:
Phone:
888.645.5166
Email: [email protected]
Website: https://dispatchesfromthefrontmail.com
Thank you for subscribing to Dispatches From the Front. We appreciate your interest in preserving and experiencing history through authentic voices.